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Privacy Policy

Effective as of April 10, 2026

This Privacy Policy explains how Nexdor ("Nexdor", "we", "us", or "our") collects, uses, stores, and shares information when you use the Nexdor mobile application (the "Application").

By using the Application, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Account Information

When you sign in or create an account, we may collect your phone number and basic account details.

Profile Information

We collect information you choose to add to your profile, such as your name, photo, bio, hobbies, interests, education, location details, and other profile fields you submit.

User Content

We collect content you create or share in the Application, including posts, comments, messages, challenge details, service listings, reviews, ratings, profile content, and reports you submit.

Device and Technical Information

We may collect technical information such as your device type, operating system, app version, IP address, approximate diagnostic data, and app usage events.

Notification Information

If you enable push notifications, we may collect and store a push token, device type, and related notification preferences so we can deliver notifications.

Media You Choose to Upload

If you upload profile photos or post images, we collect the photos or media you choose to provide.

Support and Safety Information

We may collect information you send to us through support requests, reports, moderation actions, and safety-related reviews.

How We Use Information

We may use your information to:

  • create and manage your account
  • authenticate you and keep your account secure
  • operate the Application and provide its features
  • enable messaging, posting, profiles, challenges, services, reviews, and community interactions
  • personalize content and improve the user experience
  • send important service-related notices and updates
  • send push notifications if you enable them
  • detect, prevent, and investigate spam, fraud, abuse, policy violations, and security issues
  • moderate content and enforce our Community Guidelines
  • analyze app performance, troubleshoot errors, and improve the Application
  • comply with legal obligations and protect our users, rights, and services

User Content and Visibility

Nexdor is a community platform. Some information you choose to share may be visible to other users of the Application.

This may include, depending on how you use the Application:

  • your profile details
  • your posts, comments, and service listings
  • your reviews and ratings
  • certain challenge or activity details
  • other content you intentionally share inside the Application

Please use care when sharing personal information.

Content Moderation

We use automated tools and manual review processes to help detect and address content that may violate our Community Guidelines. Content may be reviewed, blocked, removed, or restricted, and accounts may be warned, suspended, or removed where appropriate.

Push Notifications

If you allow notifications, we may use your device's push token to send alerts such as:

  • new messages
  • connection requests
  • updates related to your account or activity
  • other important app events

You can turn notifications off at any time in your device settings.

Photos and Media

If you choose to upload photos or other media, we access only the media you select or allow through your device permissions. We use that media to provide features such as profile photos, post images, and other user content features.

Location Information

Nexdor may use location-related information that you choose to provide, such as an address, area, place, or manually selected location, to support features like profiles, services, recommendations, and community relevance.

If in the future we request device location permissions, we will do so through your device's permission system and use that information only for the purposes explained at that time.

Sharing of Information

We may share information in the following circumstances:

  • With service providers and infrastructure partners who help us operate the Application
  • With vendors that support hosting, authentication, databases, notifications, diagnostics, maps, or analytics
  • When required by law, legal process, or government request
  • To protect the safety, rights, property, or security of users, Nexdor, or others
  • In connection with a business transfer, merger, financing, acquisition, or sale of assets
  • With your consent or at your direction

We do not sell your personal information.

Third-Party Services

The Application may rely on third-party services that process information on our behalf or as part of providing the Application. These may include:

  • Supabase
  • Expo
  • Sentry
  • Google Maps Platform
  • Google Play Services

These services may have their own privacy policies and terms.

Data Retention

We retain information for as long as reasonably necessary to provide the Application, maintain accounts, comply with legal obligations, resolve disputes, enforce our agreements, and support safety and moderation processes.

If you delete your account or request deletion, we will delete or anonymize information as required by applicable law and our operational/legal obligations, subject to limited retention where necessary for fraud prevention, legal compliance, safety, dispute resolution, or enforcement.

Your Choices

You may be able to:

  • update certain profile information within the Application
  • disable push notifications in your device settings
  • stop using the Application at any time
  • delete your account through the Application, where available
  • contact us to request help with privacy-related questions or data requests

Children's Privacy

The Application is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe a child under 13 has provided us with personal information, please contact us at support@nexdor.in.

Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the effective date above and may provide additional notice where appropriate. Your continued use of the Application after changes become effective means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at support@nexdor.in.

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